Bypassing "WAITING FOR CUSTOMER TO SIGN PAD" Error - Restaurant

Navigate to the Setup Menu
From the main interface, go to Setup to access configuration options.

Select Hardware Options
In the Setup menu, click on Hardware to view hardware configuration settings.

Go to Payment Tab
Within the Hardware Options section, click on the Payment tab. Enter password "neo3636"

Locate the Setting checkbox
Check or uncheck to fix.

Restart if Necessary
If the signature pad is not responding or settings don’t apply, restart the terminal or system to ensure proper functionality.