First you want to go to CBOS, and look up their vnumber and grab all of their transactions, but first you want to go to their last working batch and get their first auth code that shows up,.
after go to authorization, and enter their store and term, hit CTRL F and enter the last auth number and copy everything above that.
Next go to excel and hit CTRL A and change the formatting from general to text, next go to column H, change it to number, now right click the corner of the excel sheet, an paste special and make sure to hit unicode text. next get rid of everything else that is garbage.
Excel sheet is now ready to be exported (as an excel sheet), go to the merchant page and go to documents and upload the excel sheet. afterwards create a ticket and in description, make sure to reference the offlines.
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